NTI was selected as one of two finalists for the contract. We
were required to present our solution to SourceAmerica and USDA. We locked ourselves in a hotel conference
room for almost a week to prepare; NTI's Executive Director, COO (who had 25+
years designing, building and running large-scale call centers) and VP of
Client Services (25 years in the
After the presentations, we were shocked to learn we did not get
the contract. It wasn't hubris. Why would anyone choose to replace existing
systems that had received high marks from the customer for five years? Why
would anyone not choose a non-profit that could out-of-the-gate commit to have
75+ percent Americans with disabilities employed? Had we been too risk adverse?
Not aggressive enough? We had had very senior people designing the solution.
They had gone through implementations like this dozens of times. They were realistic. They were committed to
employing as many Americans with disabilities as possible.
To be continued...
This post is the second part of my blog series on the Revoked Blog. You can follow this hire remote developers to learn more new steps for net wealth. A few weeks ago, we finished the blog and gave it a rating of “Extraordinary”. Since then, we’ve been working on the new blog and I wanted to give you a bit of an update on how it’s been going.
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